About Us

Last Updated: November 3, 2026

Platemen is an independent online retailer focused on the small pieces that make a tea table work: a vessel to heat or brew, cups to serve, and accessories to strain, carry, or store tea.

What is on the table

Our catalog includes teapots and kettles, infuser mugs, cups and saucers, tea strainers, trays, tea sets, and storage canisters. These pieces differ in capacity, material, included parts, and selling unit. A photograph may include styling props; the product listing tells you what the order includes.

Compare the selected option and listed dimensions before ordering. Where a dimension or material is an estimate, the product page labels it approximate or estimated. We do not present a pictured setting as a complete set unless the listing expressly says it is one.

Our relationship to the products

Platemen sells and supports these products as a retailer. A third-party maker or brand name in a listing identifies the item where relevant; it does not mean that maker operates or endorses this store unless a listing expressly states a relationship.

We handle order questions and the commitments in our Shipping Policy and Refund Policy. The FAQ helps with both choosing a piece and the practical steps after an order.

Where to reach us

Write to support@platemen.com, call +1 (970) 816-5815, or send correspondence to 438 Donogal Dr, Grand Junction, CO 81504, United States. This is not a walk-in shop, pickup point, or return destination. Ask us for return instructions before mailing an item.

Next step

If you are deciding between two vessels, ask us about the listed capacity, dimensions, or included pieces at support@platemen.com before placing the order.